There is no shortage of companies looking to “disrupt” the lettings market by offering a service that promises to make the traditional approach cheaper, easier, or faster. One such scheme, “deposit-free renting”, involves taking out an insurance policy (paid for by either the tenant or the landlord) to cover damage to the property or unpaid rent, without the tenant having to put up a significant amount of money up front. But it’s not clear that deposit-free renting is really helping anyone other than the people selling it.
One of the most established deposit-replacement insurance schemes is Dlighted. Its policies are paid for by the landlord, and cost £129 a year for rents up to £2,500 a month, assuming the tenant passes reference checks. At the end of a tenancy, landlords take up disputes directly with the tenant. But if a resolution can’t be reached, the landlord can make a claim on the insurance. In the event of a successful claim, the insurance company will pursue the tenant for the money (via a right known as subrogation, which allows it to claim from a third party).
Several other schemes offer similar cover, but with a crucial difference – the tenant, not the landlord, pays for the policy. With Flatfair (which is apparently not an insurance company, but instead “facilitates” payouts), the one-off cost to the tenant depends on the monthly rent; for example, covering a monthly rent of £1,000 costs £277.
Zero Deposit works in a similar way, with a policy costing the equivalent of one week’s rent, and an annual administration fee. Claims found in the landlord’s favour are then paid by Zero Deposit, which will claim the cost from the tenant.
So the main benefits of deposit-free renting seem to be that it lowers the upfront costs of renting for tenants. However, it’s not the most convincing model. First, landlords are likely to want to avoid tenants who can’t afford to put up a deposit. On the tenants’ side, importantly, although the upfront costs are lower, they will not get the cost of the policy back when it ends, unlike with a deposit. And where damage must be paid for, they could still be pursued to cover the cost, meaning it could end up more expensive for them than if they’d lost their entire deposit.
It’s also questionable whether or not providers’ resolution services would be as helpful as those of deposit-protection schemes, which are government-backed arrangements that look after deposits (though Zero Deposit has partnered with one).
The demand for such services is likely to fall once the deposit cap comes in (see column), but in the meantime, it’s a part of the market we would steer clear of.
Fee ban coming soon
From 1 June this year, landlords and letting agents in England will be banned from charging tenants letting fees. The Tenant Fees Bill has been working its way through Parliament for some time now, and finally has a definite date for implementation.
Tenants have long complained that letting agents charge an unfair number of fees to set up or manage a tenancy. These include referencing fees, credit-check fees, tenancy-signing fees, and administration fees. But for tenancies signed on or after 1 June, the only costs landlords and agents will be able to charge tenants will be: rent, a refundable deposit (capped at five weeks’ rent), a refundable holding deposit to reserve the property (capped at one week’s rent), the reasonable cost of replacing keys or compensating for late rent, and changes to the tenancy requested by the tenant (usually capped at £50).
Landlords’ groups have warned that a ban on letting agents charging fees to tenants will result in higher fees charged to landlords, who in turn may charge higher rents to tenants.